Autoclinic Technician & Client Privacy Policy

Effective Date: 23-04-2024

At Autoclinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our Autoclinic and Autoclinic Client applications ("the Apps") and our website autoclinic.africa, collectively referred to as "the Services."

By using the Apps and Services, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with any aspect of this policy, please do not use the Apps or our Services.

Information We Collect

We may collect the following types of information when you use the Apps and Services:

(a) User Information: When you register an account and use the Apps, we may collect certain personally identifiable information, including but not limited to your name, email address, username, and profile picture. This information is necessary to authenticate and identify you as a user of the Apps.

(b) Authentication Information: We securely store authentication data, such as encrypted passwords or access tokens, to facilitate your access to the Apps and protect your account from unauthorized access.

(c) Device Information: We may collect certain technical information about your device, such as your device's unique identifier, IP address, operating system, and browser type. This information helps us to enhance the performance and security of the Apps.

How We Use Your Information

We use the collected information to provide and improve the Apps and Services, including but not limited to:

(a) User Authentication: We use your information to verify your identity and provide secure access to your account.

(b) Personalization: We may use your information to personalize your experience with the Apps and tailor the content to your preferences.

(c) Customer Support: We may use your information to respond to your inquiries, requests, or questions related to the Apps or Services.

(d) Analytics: We may use aggregated and anonymized data for analytical purposes to understand how users interact with the Apps, improve our Services, and optimize user experiences.

Data Security

We take the security of your information seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Services

We may use third-party service providers to support or facilitate the Apps and Services. These providers may have access to your personal information solely for performing services on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our App and Services are intended for use by individuals of all ages, including children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are under 13 years of age, please seek permission from your parent or legal guardian before using the Apps or providing any personal information to us.

If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at info@autoclinic.africa, and we will take steps to obtain verifiable parental consent or delete such information.

We take the privacy and safety of children seriously and are committed to complying with all applicable laws and regulations, including the Children's Online Privacy Protection Act (COPPA).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website or within the Apps. It is your responsibility to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@autoclinic.africa.

By using the Apps and Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Apps or our Services.

Last Updated: 14-05-2024